Where are your toys made?

We make all our toys right here in Canada. Our toys are designed at our home base in Toronto and produced at a local workshop just an hour away. 

What finishes do you apply on your toys?

We use a blend of organic oils to finish our toys and to bring out their natural colour. Some of our toys, intended for older children, are finished with organic beeswax polish. We also provide our toys free of any finishes for parents who prefer this option, just email us with your order number to request this.

What is your return policy?

We stand behind all of our toys and believe you’ll love them just as much as we do! If for any reason you aren’t satisfied with the purchase of your wooden toy, please let us know. You can send it back to us in its original, unused condition within 30 days of receiving it and we’ll issue you an exchange or refund for the price of the item and applicable taxes, excluding shipping costs.

To be eligible for a return, your wooden toy must be unused and in the same condition that you received it, accompanied by the original packaging. Buyer is responsible for return shipping.

What if I need to change or cancel my order?

If you need to change or cancel your order for any reason, please contact us as soon as possible. If we haven’t shipped your order yet, we will make the necessary changes or issue you a refund.

Don't see your question answered here?
Please contact us with any questions. Our working hours are Monday to Friday, 9am-4:30pm. We try to respond within 24 to 48 hours.