Thanks for shopping at Treeclub Kids!
If you are not entirely satisfied with your purchase, we’re here to help.
Treeclub Kids accepts returns for wooden toys purchased on www.treeclubkids.com within 30 days of the delivery date. You will receive a refund for the price of the item and applicable taxes, excluding shipping costs.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, please allow for 2-3 business days to process the return. Upon inspection of the item we will notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We advise using a reliable mail service that includes tracking. Treeclub Kids is not responsible for items that are not received.
How To Return Your Item
To return any of our wooden toys please contact us for further details.